Warranty Information
We stand behind our work. Learn about our warranty coverage and how to file a claim.
Our Commitment to Quality
At Quality Filters And Pumps, every installation is backed by both our workmanship guarantee and the manufacturer's warranty. If something goes wrong with covered equipment or our installation work, we make it right — plain and simple.
What's Covered
- Defects in materials and workmanship on installed equipment
- Pump motor failures under normal operating conditions
- Filtration system component malfunctions
- Pressure tank failures within warranty period
- Control valve and electronic component defects
- Well casing integrity issues related to installation
What's Not Covered
- Damage caused by power surges, lightning, or natural disasters
- Normal wear and tear on consumable parts (filters, media, O-rings)
- Damage from misuse, neglect, or unauthorized modifications
- Issues caused by water conditions not disclosed at time of install
- Cosmetic damage that does not affect functionality
- Service calls where no defect is found
How to File a Warranty Claim
We keep it simple. Three steps and we handle the rest.
Contact Us
Call us at (352) 771-2325 or use our contact form to report the issue. Have your installation date and equipment details ready.
We Review Your Claim
Our team will review your warranty coverage and schedule a service visit to diagnose the issue at no charge.
We Fix It
If the issue is covered under warranty, we will repair or replace the affected component at no cost to you.
Warranty FAQ
Warranty periods vary by product and service. Most of our installations include a 1-year labor warranty, while manufacturer equipment warranties typically range from 1 to 10 years depending on the product. We will provide your specific warranty terms at the time of installation.
Manufacturer warranties typically transfer with the equipment. Our labor warranty is tied to the original customer. Contact us if you are buying or selling a home with our equipment installed and we can walk you through the details.
We handle manufacturer warranty registration for you at the time of installation. You will receive documentation with your warranty details for your records.
We will always be upfront with you. If a repair falls outside warranty coverage, we will provide a clear estimate before any work begins. We also offer financing options for larger repairs.
Ready for Better Water?
Get a free, no-obligation quote. We'll test your water, assess your system, and give you honest recommendations — no scare tactics.